Return and refund Policy
Return & Warranty Policy
Last updated: [Insert Date]
At Daisy Drop, we want you to love your purchase. If something isn’t right, we’re here to help.
🔁 Returns Policy
We offer a 7-day return policy from the date of delivery.
✅ Eligible for Return:
- Damaged or defective products
- Incorrect item received
- Product not as described
❌ Not Eligible for Return:
- Used or worn items
- Products without original packaging
- Items damaged after delivery
- Change of mind (optional — you can allow or remove this)
📦 Return Process
To request a return:
- Email us at support@daisydrop.online
- Share:
- Order ID
- Issue details
- Clear photos/video of the product
- Our team will review and respond within 24–48 hours
If approved:
- We will arrange a pickup or ask you to ship the product back
- Return instructions will be shared via email
💸 Refund Policy
- Refunds are processed after the product is received and inspected
- Approved refunds will be issued within 5–7 business days
- Refunds are credited to the original payment method
For COD orders:
Refund will be processed via bank transfer or UPI
🔄 Replacement Policy
We offer free replacement if:
- The item is defective
- You received the wrong product
🛡️ Warranty Policy
Certain products may come with a limited warranty.
Warranty Covers:
- Manufacturing defects
- Functional issues (not caused by misuse)
Warranty Does Not Cover:
- Physical damage
- Water damage (unless specified)
- Normal wear and tear
- Damage due to improper use
Warranty Period: [e.g., 30 days / 3 months — customize based on product]
⚠️ Important Notes
- Unboxing video may be required for damaged/incorrect product claims
- Returns without approval will not be accepted
- Shipping charges (if any) are non-refundable
📞 Contact Us
For returns or warranty claims:
📩 support@daisydrop.com
📍 Hingona, Rajasthan, India
💛 Our Promise
We’re committed to making your experience smooth, fair, and hassle-free